Independent Delivery Assurance

Independent review of high-risk IT initiatives.

  • Continue, course-correct, or cancel — with evidence the board can defend.
  • Decision-ready in 2 to 6 weeks — confidential, off-the-record interviews, written outputs only.

When reported status remains green but confidence no longer does, leadership needs a defensible read on what is actually true.

Or call: 613-600-2803 — direct line to the reviewing partner.
Decision Confidence — Executive View
Monitor
Reported status remains green. Underlying delivery indicators do not.
Recommended: independent verification before the next gate decision.
Illustrative executive view only
Independent reviews delivered across Financial Services · Healthcare · Public Sector · Energy & Infrastructure · Technology

When reporting stops matching reality.

Status reporting diverges from delivery reality.
Approvals exist; the names behind them no longer match the risk carried.
Steering committees recycle the same risks.
Decisions return unchanged. Escalations close without resolution.
Dates move, scope does not.
Re-baselines accumulate without acknowledged loss of feasibility.
Governance exists, control does not.
Forums meet on cadence but cannot defend the next gate.

Who commissions this, and when.

Typically commissioned by

  • CIOs preparing for major delivery gates.
  • CFOs under board scrutiny for program spend.
  • Transformation executives inheriting troubled initiatives.
  • Public-sector leaders requiring defensible oversight.
  • Sponsors approaching vendor renewal or renegotiation decisions.

Most often triggered when

  • Before a major funding or launch gate.
  • After missed milestones or a slipping critical path.
  • Before vendor renewal or contract reset.
  • Ahead of a board or executive review.
  • After a leadership transition.
  • When confidence drops but reporting remains green.

Most reviews are commissioned before — not after — the next gate decision is on the table.

Book the 20-minute call →

Five independent reviews — one per leadership decision.

Each review is scoped to a specific executive decision. Two to six weeks. Ends with a written brief the commissioning executive can act on directly.

This is not implementation support, PMO augmentation, or a standing advisory retainer. The engagement ends at the decision.

IT Delivery Health Check Most requested
A project is underway, but it's unclear whether it can credibly continue as planned.
Decision supported: Continue as-is, or intervene now.
Project Recovery Diagnostic Most requested
A project is delayed or under scrutiny. Leadership needs a clear recovery path.
Decision supported: Recover, rebaseline, or stop.
Delivery Governance Assurance
Governance structures exist, but it's unclear whether delivery is actually under control.
Decision supported: Are governance and decision rights sufficient?
Portfolio Risk Assurance
Multiple initiatives compete for resources. It's unclear where risk and priority truly sit.
Decision supported: Where should leadership focus next?
Vendor Contract Assurance
A vendor is delivering critical work, but performance and alignment ahead of renewal are uncertain.
Decision supported: Renew, renegotiate, or replace.

Fixed-scope executive reviews, typically two to six weeks.

Not sure which review fits your situation? The 20-minute call exists for exactly that.

Book the 20-minute call →

Illustrative executive situations.

Composite executive situations representative of the patterns commissioning leaders typically face. Specific clients, names, and findings are confidential.

Financial ServicesIT Delivery Health Check
$18M CRM transformation reporting "green" for nine consecutive months.
Group COO commissioned an independent IT Delivery Health Check with an imminent launch gate. Operational indicators had begun diverging from reported status. Engagement question: can this program land safely from where it sits, and if so, on what conditions?
Engagement
IT Delivery Health Check
Duration
2 weeks
Decision supported
Hold or release launch gate
Request the full case brief →
HealthcareProject Recovery Diagnostic
~$68M EHR + clinical-workflow program after two missed go-lives.
Regional multi-hospital network, 18 months into a 32-month program. New CIO inheriting the program from a predecessor, CFO under board pressure ahead of a fiscal-year review. Engagement question: can this program still be recovered, and if so, on what conditions?
Engagement
Recovery Diagnostic
Duration
4 weeks
Decision supported
Recover, rebaseline, or stop
Request the full case brief →

Most engagements like these begin with a 20-minute call — confidential, no preparation required.

Book a 20-minute executive call →

Most failed transformations remain formally green long after leadership confidence has already collapsed.

What leadership receives.

Every engagement ends with the same three written outputs — written for the commissioning executive, defensible to the board.

Executive decision brief
Current reality, options, recommendation. Written so a non-technical board member can read it in under twenty minutes.
Risk and dependency summary
Where delivery risk is concentrated and what is most likely to alter timing, cost, or feasibility.
Recommended intervention path
What to change now, what to defer, and what decision the evidence supports.

How ground truth is established.

How findings reach you, and how they don't.

The same three rules apply to every engagement.

Commitment 1
Confidential by default
Findings delivered only to the commissioning executive. Off-the-record interviews. NDA available before substantive discussion. No copy circulated without your written direction.
Commitment 2
Plain-language written brief
Written brief, not a slide deck. Diagnosis, options, and recommendation in plain language a non-technical board member can read in twenty minutes.
Commitment 3
Decision-ready in 2 to 6 weeks
Engagements end at the decision the executive needs to make. No retainers, no rolling advisory creep, no obligation to engage further work.

Four steps. Two to six weeks. One decision.

The path from the first call to a decision-ready brief — visible to leadership before any contract is signed.

1
20-minute executive call
No obligation
2
Written scope and fee
Same week
3
Off-the-record review
2 to 6 weeks
4
Written executive brief
Decision-ready

What the 20-minute call actually is.

Six things executives ask before booking — answered the same way they would be on the call.

What does "no-obligation" actually mean?

Engagements are scoped, priced, and contracted separately in writing before any work begins. The call ends when the call ends. No follow-up reaches you unless you initiate it.

What does the 20 minutes actually cover?

A short read on your situation, plain-language input on whether an independent review is likely to surface anything the inside view hasn't, and which of the five reviews — if any — would fit. No selling.

Will I be told what I want to hear?

No. The brief lands at the decision the evidence supports — including "stop," "recover," or "do nothing." Engagements are fixed-scope and end at that decision, which is structured precisely so that the answer can be unwelcome without being commercially inconvenient to deliver.

Is the call recorded? Are notes circulated?

No recording. Notes are private to the reviewing partner and treated as confidential business correspondence. An NDA is available before any substantive discussion if you prefer.

How fast can a review actually start?

Typically within one week of contract signature. Engagements run two to six weeks depending on the review type and the size of the program under review.

We already have an internal PMO and audit function. Why bring you in?

Internal teams cannot conduct off-the-record interviews with the same teams they sit alongside. Independence and confidentiality are the load-bearing variables. The output is also written for the commissioning executive — not for an internal governance forum.

Delayed escalation is itself a delivery risk.

Book a no-obligation 20-minute executive call.

Within one business day, a confidential reply with a proposed call time, the likely review path, and indicative scope and timing. No preparation required.

No obligation No preparation required Confidential by default Reply within one business day
Off the record. NDA available before substantive discussion. No newsletter, no follow-up sequence.
This is an initial confidential exchange, not a sales call.